Bilingual Onsite Manager

Staff Performance/Onsite Manager

Quakertown, PA

*Internal Job Title: GIG Worker Success Manager

If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for!We are seeking a driven Staff Performance Manager to join ourteam for an immediate opening in Quakertown, PA

Hours for this role are Monday - Friday, 9 am -6 pm with some flexibility.

Role Summary :

The Staffing Manager/GIG Worker Success Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.

Your Opportunity:

Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
Maintain timekeeping system and ensure payroll/invoicing is accurate
Provide productivity, headcount, attendance, and other reports at the client's request
Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
Conduct onsite orientation, safety training
Facilitate the initial treatment and reporting of workers' compensation incidents
Participate in scheduled service reviews at the client site
Act as the liaison between the branch office and the client
Deliver superior customer service and develop relationships with supervisors and associates
Other duties as assigned

Your attributes:

Experience in a customer service role responsible for multi-level client communication
HR and data management experience
Demonstrable success managing a team or process
Familiarity with a heavy process-oriented environment
Able to lead, organize and build effective and diverse teams
Must have seasoned critical thinking and problem-solving skills
Practical experience and comfort with using operational software, Microsoft Office products, and
basic data management tools for analysis
Ability to communicate professionally and effectively across all platforms
Able to listen and respond to information effectively and influence decision makers

Employbridge offers a competitive base salary plus monthly bonus potential!Additional benefits package for full time colleagues that includes:

Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
8 Paid Holidays per year
Paid Time Off
401(k)
Wellness Program
Parental Leave

The Employbridge Story

As the United States' largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of

Championing People, Unlocking Potential

and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.
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