Bilingual Outreach Enrollment Navigator

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

Keystone Health is seeking a Bilingual Outreach Enrollment Navigator!

Full-Time

This role supports enrollment and renewals for Medical Assistance (MA), CHIP, and Reduced Fee programs, verifies insurance eligibility, assists with payment agreements, and serves as a liaison between patients and state agencies. The Navigator also provides in-person and telephonic Spanish interpretation and participates in community outreach events throughout Franklin County.
 

Key Responsibilities

• Assist with MA, CHIP, and Reduced Fee enrollments and renewals

• Utilize the COMPASS system to complete and track applications

• Follow up with patients and DPW to ensure timely processing

• Provide Spanish/English interpretation services

• Support patients with insurance eligibility and financial questions

• Participate in community outreach and health fairs

• Track outcomes and meet program goals
   

Qualifications

• High School Diploma or GED required

• 2+ years of healthcare, insurance enrollment, or outreach experience preferred

• Fluency in written and spoken English and Spanish required

• Strong organizational and communication skills

Keystone Health is an Equal Opportunity Employer