Bilingual Pharmacy Technician

Description

Bilingual Pharmacy Technician 

Our patient’s health, compliance, and satisfaction are the most important factors to us. As a Pharmacy Technician, you are responsible for demonstrating the highest standard of patient quality care –supporting the pharmacy team’s ability to promptly, safely and accurately fill patient’s prescriptions while providing a caring service that exceeds our patient’s expectations.

Responsibilities:

Ability to speak fluent English / Spanish to be considered for this position !!!!

· Ability to coordinate patient access to medication.

· Assist the pharmacist with serving patients by communicating patients’ needs to the pharmacist.

· Ensure patient’s medication is kept secure awaiting patients’ arrival.

· Sterilize surfaces and equipment and keep working area clean.

· Greet customers and answer questions.

· Coordinate patient’s prescription delivery to site and home.

· Advocate for pharmacy operations to patients in waiting room.

· Makes calls to patients of location for refills.

· Process prescriptions electronically and ensure all information is complete and accurate.

· Resolve issues when they arise (e.g., rejected insurance claims).

· Undertake administrative tasks (e.g., Record-keeping) as assigned.

· Comply with all security measures and quality standards and activities.

· Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.

· Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.

· Communicate with insurance carriers to obtain payment for prescription claims.

· Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.

· Triage calls and escalate to appropriate leadership when necessary.

Requirements

 Education/Experience:

High school diploma or equivalent. 

Must speak fluent English/Spanish required 

Certified Pharmacy Technician Certification if required in your state of practice. 

Preferred Experience and Skills:

-Must speak fluent English & Spanish

· At least 2-3 yrs proven experience as a pharmacy technician

EEOC

 “Nuvem provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, military and/or veteran status, or any other basis prohibited by applicable state or federal law