Bilingual Sales Advocate

Sales Associate - Wireless Retail

Blue Fig USA, an authorized independent retailer of Cricket Wireless with corporate headquarters in Orlando, FL, is seeking enthusiastic and customer-focused Sales Associates to join our dynamic team. With over 90 locations across Florida, we are committed to delivering a premium customer experience, ensuring that every customer receives exceptional service and tailored wireless solutions. If you are passionate about technology, enjoy helping others, and thrive in a fast-paced retail environment, we invite you to become part of our dedicated team.

Key Responsibilities:

- Assist customers by answering questions, providing product information, and recommending suitable wireless solutions based on individual needs

- Demonstrate and explain features of wireless devices, plans, and accessories to customers

- Process sales transactions accurately and efficiently using point-of-sale systems

- Maintain knowledge of current promotions, products, and industry trends to effectively inform and advise customers

- Ensure the sales floor is organized, clean, and well-stocked to create an inviting shopping environment

- Build strong customer relationships to encourage repeat business and customer loyalty

- Collaborate with team members to achieve sales targets and deliver excellent customer service

- Handle customer inquiries and resolve issues promptly and professionally

Skills and Qualifications:

- Previous retail sales experience, preferably in wireless or technology sectors

- Excellent communication and interpersonal skills

- Strong customer service orientation with a positive attitude

- Ability to learn and explain technical products and features

- Basic proficiency with point-of-sale systems and retail software

- Ability to work flexible hours, including evenings, weekends, and holidays

- High school diploma or equivalent; additional technical training is a plus

At Blue Fig USA, we foster a vibrant and inclusive work environment that values growth, teamwork, and innovation. Join us and be part of a company dedicated to empowering our employees and delivering exceptional service to our customers.

EDUCATION and/ or EXPERIENCE:

• High school diploma or equivalent.

KNOWLEDGE, SKILLS, & ABILITIES:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Positive, can-do attitude, highly motivated, results-driven personality.
• Excellent customer service skills and the ability to understand and implement our sales process.
• Ability to function independently as well as be a team player.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to complete sales tasks and meet quotas.
• Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

DESIRED SKILLS:

• Customer Service experience is preferred, but not required
• Bilingual / English & Spanish

SALARY/ BENEFITS:

• Base Salary Range $14.00 hourly
• Base + Commission (Hourly Pay and Commission Paid Weekly)
• Medical, Dental, Vision & Supplemental Insurance Benefits are eligible after 60 days

JOB TYPE:

• Full-Time/ Part-Time
• Hourly- Non-Exempt

ENVIRONMENT & PHYSICAL DEMANDS:

The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to occasionally lift 10 to 25 pounds.
• Constant walking and standing; frequent bending, stooping, and reaching