Bilingual (Spanish) Food Shelf Experience Leader

IOCP is a nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in eight Western Hennepin County cities. We are looking for a Bilingual (Spanish) Food Shelf Experience Leader to play a key role in leading food shelf operations and deliver a dignified grocery store-like shopping experience. 

The Food Shelf Experience Leader is responsible for core distribution tasks including set-up, volunteer support, guest services and data collection. If you are looking for a career where you can have a purposeful, direct impact on people in our community, we want to hear from you! 

Why IOCP

• Compensation: $23.95/hour
• Star Tribune Top Workplace 2023, 2024, 2025!
• Full-time, benefits eligible
• Medical, Dental, Vision, FSA, HSA, 401(k), Life and Disability Insurance, Employee Assistance Program
• Nine paid holidays
• Generous PTO (starting at 21 days annually)
• Six weeks of paid leave for employees eligible for parental or medical leave
• Schedule: 

o Monday: 10:00 AM – 6:30 PM

o Tuesday: 8:00 AM – 4:30 PM

o Wednesday: 8:00 AM – 4:30 PM

o Thursday: 11:00 AM – 7:30 PM

o Friday: 8:00 AM – 4:30 PM

o Note: This is subject to change based on community demand.

What You Will Do

• General food shelf distribution management including scheduling system administration (guests, volunteers), guest paperwork, data entry
• Initial food shelf guest check-in and welcoming at front desk
• Food shelf guest shopping oversight including inventory and space preparation; food shelf function monitoring including receiving, sorting, stocking, and distributing food, guest flow
• Leading volunteers by welcoming, providing a daily overview of the shift, training new volunteers and providing coaching to all volunteers throughout the shift
• Be knowledgeable/understand all key food shelf functions (inventory, distribution and delivery) for coverage and team support purposes

About IOCP

Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference.  

Our work environment is client-centered, values-driven, team-oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self-care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/

How to Apply

Interested candidates should apply online through the Paylocity applicant portal. Feel free to attach a cover letter telling us about yourself. Candidates are considered as submissions arrive. Position is open until filled.

IOCP values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply.  IOCP is an Equal Opportunity Employer.

 What You Will Bring

• Bi-lingual in English and Spanish
• High school diploma or equivalent
• 3 years of experience providing exceptional customer services to diverse groups of people
• Superior interpersonal skills with the ability to work with a variety of people and build trusting relationships
• Strong technical skills with knowledge in the Microsoft Office Suite, including Word, Excel, and Outlook
• Experience working with diverse communities and cultures
• Ability to work collaboratively in a team environment with staff and volunteers; strong team player
• Excellent communication skills, both written and verbal
• Strong leadership and problem-solving skills
• Timely and reliable
• Ability to work independently; be self-directed with strong execution and follow through
• Ability to juggle multiple priorities in a timely manner
• Flexible and adaptable, able to fill in as needed
• Ability to lift and move heavy items, utilizing pallet jack, carts, and other warehouse equipment
• Ability to drive 16’ box truck (or a willingness to learn), valid driver’s license with a safe driving record