Bilingual (Spanish-English) Patient Services Coordinator

About Us

We are a bilingual outpatient rehabilitation clinic that offers Occupational, Physical, Speech, and Feeding therapy services to children in Tulsa. Our mission is to ensure that Spanish-speaking children have access to the same quality of therapy services as any other child. 

Job Description

We are looking for a bilingual patient services coordinator to join our front desk team. The ideal candidate is a friendly, outgoing individual with extensive computer experience, excellent communication skills, and a critical thinker that enjoys finding ways to maximize efficiency in day-to-day operations. 

Job Responsibilities

• Greet our incoming patients, families, and guests
• Provide translation services as needed for therapy and evaluation
• Answer incoming phone calls 
• Guide parents through intake/initial visit paperwork process
• Check-in patients upon arrival in a timely and prompt manner
• Assist in scheduling (scheduling appointments, canceling appointments, etc).
• Call on doctors and other agencies for documentation needed for continued therapy services
• Light housekeeping to maintain cleanliness of clinic/waiting are
• Assist therapists/clinical director in their day to day activities as needed
• Ensure the timely completion of patient intakes and evaluation scheduling

Requirements

• Fluency in Spanish and English (experience with medical Spanish preferred)
• High School Diploma or equivalent
• Excellent verbal and written communication skills in both English and Spanish to work with patients, physicians, and peers.
• Ability to multitask successfully and excellent organizational skills.
• Extensive computer experience and quickly acquire an understanding of changes in processes.
• Must be available to work M-F 8:00 AM-6:15 PM with shift variation.

Benefits

• Health, vision, dental insurance available
• 401K matching after 1 year of employment
• PTO (10 days) available after 90 days
• 8 paid holidays

Compensation

• $14.00 - $16.00/hour depending on experience