We are in search of an expert Bilingual Surgical Scheduler ($27/hr) to join our inspiring team at Complete Staffing Solutions in Boston, MA.
Growing your career as a Full-Time Bilingual Surgical Scheduler ($27/hr) is a promising opportunity to develop valuable skills.
If you are strong in planning, creativity and have the right aptitude for the job, then apply for the position of Bilingual Surgical Scheduler ($27/hr) at Complete Staffing Solutions today!
Monday thru Friday
8 hour shift blocks between 8 AM - 5:30 PM, 40 hours
Temp to hire
Responsibilities
- Coordinates all registration and visit-related activities for new patients to the practices.
- In collaboration with the Practice Manager(s), serve as point person for patient satisfaction efforts and improvement initiatives.
- As a member of the ambulatory practice leadership team, the Ambulatory Practice Coordinator is responsible for ensuring all patients and family members are attended to in a professional and compassionate manner.
- Serves as patient liaison to communicate patient needs and feedback to appropriate clinical team members.
- Works with new patient or patient representative to obtain all records, films, and pathology reports prior to visit to optimize the initial visit and prevent re-testing.
- Processes new patient referrals as appropriate, which may require interaction with the referring physicians’ offices, insurance, patient access services, and managed care personnel.
- Obtains referrals for patient appointments not acquired the Patient Service Center and processes payment for self-pay patients.
- Provides information to new patients to ensure a smooth transition from referral call to registration to billing/ financial counseling.
- Serves as an administrative lead to ensure that all new patient experiences are optimal given our current resources.
- Coordinates and facilitates collection of patient feedback through focus groups and/or patient surveys.
Requirements:
- Bilingual in English & Spanish
- At least 1 recent year of patient service, medical secretary, front desk, or surgical scheduling experience
- Knowledge of Epic EMR systems
- Strong interpersonal skills required due to sensitive nature of the work. Must be comfortable to speak with patients about potential obstetrical risk and outcomes.
- Ability to think independently and multi task
- Must be able to work collaboratively with both the administrative, nursing and attending staff.
- Strong analytical skills
Benefits of working as a Bilingual Surgical Scheduler ($27/hr) in Boston, MA:
● Excellent benefits
● Company offers career progression opportunities
● Leading Industry Pay