Billing Administrator

Summary

The Billing Administrator is responsible for providing financial, administrative, and clerical services, ensuring accuracy and efficiency of operations. The Billing Administrator prepares and submits invoices that are compliant with client contracts, responds to client questions, and works through and discrepancies that may arise.

Role & Responsibilities

• Create invoices and submit to clients, adhering to company practices and department requirements. 
• Strive to build and maintain client relationships. 
• Answer any billing questions that may arise. 
• Investigate issues or problems that might come up when inaccurate data is found. 
• Ensure all relevant information is in place to aide in invoice completion.
• Support A/R Analysts in preparing and sending statements to clients with past due balances.
• Upload invoices to 3rd party client portals, researching any rejections.
• Understand contractual agreements with clients, ensuring invoicing complies.
• Research deductions and appeals related to Vendor Management Agreements, and issues credit memos when needed.
• Prepare credit memos upon request following approval processes in place.
• Work closely with A/R Collection Team to assist in the resolution of invoice-specific issues.
• Help to streamline current processes and identify areas of improvement.
• Work collaboratively with other accounting and finance team members.
• Perform other duties as assigned.
  
  

Qualifications

• Bachelor’s degree in accounting, finance, business, or related field, or equivalent experience.
• 1+ years relevant experience required. 
• Detail oriented to ensure accuracy in invoicing.
• General understanding of insurance industry preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook) required.
• Proficiency with NetSuite preferred.