Billing Analyst

Kept Companies is the largest self-performing commercial cleaning and maintenance company in the nation, with nine leading brands and over 100 locations across the United States. We provide essential services to restaurants, retail, transportation, supermarket, and commercial facilities nationwide. Our corporate billing and administrative teams are critical to supporting day-to-day operations and client satisfaction.

Job Summary

We are seeking an Entry-Level Billing Support Administrator to provide administrative and billing support in a fast-paced corporate environment. This role supports the billing and operations teams by managing shared email inboxes, assisting with billing portals, and coordinating communication between internal teams and clients. This is an excellent opportunity for candidates seeking experience in billing administration, corporate operations, or office support.

Key Responsibilities

Monitor and manage multiple shared email inboxes using Microsoft Outlook

Provide administrative support for billing and operational processes

Assist with billing portals, invoices, and client documentation

Respond to client inquiries and route billing or operational issues to the appropriate teams

Track requests, follow up on open items, and support timely issue resolution

Maintain accurate records, data entry, and documentation

Support the billing team with general administrative and coordination tasks

Qualifications

Bachelor’s degree in a related field or equivalent administrative experience

Experience with Microsoft Office, especially Outlook and Excel

Strong written and verbal communication skills

Excellent organizational, multitasking, and time-management skills

High attention to detail and accuracy

Ability to prioritize multiple tasks in a deadline-driven environment

Willingness to learn billing systems, invoicing processes, and operational workflows

Why Work at Kept Companies

Entry-level role with career growth potential

Corporate office experience within a national organization

Hands-on training and supportive team environment

Benefits available after eligibility period