Billing Analyst II

We are a family and women-owned local company with over 50 years of experience in environmental solutions, specializing in infection prevention for complex facilities. Our responsiveness allows us to quickly meet staff and client needs. Servicon’s Culture of Caring drives our commitment to healthy environments, supported by three pillars: People, Programs, and Performance. These focus areas reinforce our values and help improve people's lives, patient care, infection prevention, and operational efficiency. 

The Billing Specialist provides hands-on support for day-to-day billing operations in a high volume, complex billing environment. This role is execution-focused and supports invoice preparation, reconciliation, and billing accuracy while working within evolving processes and systems that are not fully integrated. The Billing Specialist works cross-functionally, primarily with Operations, as well as administrators, coordinators, and other internal teams.

• Prepare and process customer invoices and credit memos
• Receive and validate billing data from cross-functional teams
• Reconcile invoices to source documentation
• Upload invoices to customer portals or e-billing systems
• Identify and escalate discrepancies
• Maintain organized billing documentation
• Adapt to process changes and perform other duties as assigned

• Bachelor’s degree in accounting, Finance or equivalent work experience
• 2–4 years billing experience
• High-volume billing exposure
• Strong Excel skills (PivotTables, SUMIFS, COUNTIFS, IF, XLOOKUP/VLOOKUP)
• Comfortable reconciling data across non-integrated systems
• Strong written and verbal communication skills
• Great organization and attention to detail
• Experience in a high growth, rapidly changing work environment
• Must be able to work under tight deadlines with a keen sense of urgency
• Ability to prioritize, to multitask, and to meet monthly billing deadlines

• The satisfaction of driving real change in the industry and people’s lives
• A diverse community of people who are driven by a shared purpose
• A business that acts with integrity in all interactions with co-workers, leaders, and customers
• We value others and build success by appreciating differences in thought, opinion, background, skills, and perspectives
• An environment of continuous learning and development
• Flat organizational structures which elevate employees’ level of responsibility
• Meaningful opportunities for professional development and mentoring
• Competitive base salary.
• Incentive and annual performance-based bonuses.
• Safe harbor 401(k) with company matching.
• Paid time off including vacation, sick, holidays, bereavement, jury duty.
• Exceptional health benefits with low costs (medical/dental/vision).
• Life, accident, and disability insurance.
• Employee assistance program (EAP).