Billing and Collection Specialist

💼 Full-Time | Monday–Friday | Hybrid (3 days/week in Woburn, MA)

About HouseWorks:
Fueled by a real understanding of today’s challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves. 
We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.

Job Summary
The Billing and Collections Specialist will be responsible for the billing and collections processes within the financial operations department. The individual will handle tasks such as billing, submitting documentation and following up on outstanding accounts receivable. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities.

Essential Duties and Responsibilities: 

• Process and submit assigned billing for services rendered, ensuring accuracy and compliance with company policies.
• Investigate and follow up on denials and unpaid balances, resubmitting invoices/claims as necessary.
• Maintain detailed records of billing and collection activities.
• Collaborate with internal departments to resolve billing and collection discrepancies.
• Communicate effectively with insurance companies, patients, colleagues and healthcare providers regarding billing inquiries and collections issues.
• Assist with other projects as assigned

• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office suite
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of UB04/1500 billing practices and/or Home Care industry is a plus.

• Associate’s degree, Bachelor’s Degree preferred
• 1-2 years of experience of billing/collections

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to lift up to 15 pounds at times. 
• On-Site

Benefits:

• 401k
• Medical, Vision & Dental Insurance
• PTO, Sick Time, Floating Holidays

HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.