Billing and Collections Coordinator - Rewarding Work

Fulltime and Perm role.

Located in Boston,MA 02109

Starting Salary is $60K - $70K

Billing and Collections Coordinator

This is a Billing and Collections role specifically for their Family Law Group.

BILLING & COLLECTIONS COORDINATOR

SUMMARY:

The Company is seeking a Billing & Collections Coordinator with an excellent ability to work with clients, attorneys, and staff in collaboration with the Accounting Department.

The ideal candidate is responsible for the preparation and processing of billing and conflict with a focus on the Family Law Group, as well as assisting with collections for the firm.

Other key responsibilities include monitoring client retainers and payments, in conjunction with legal work performed.

During billing cycle down time there will be an opportunity to work on various projects with the Controller and others in the department.

KEY RESPONSIBILITIES
Manage Monthly Billing Process for Family Law Group.

• Prepare and generate invoices for legal services, ensuring accuracy and compliance with client billing guidelines.
• Maintain documentation and communications of client and attorney preferences related to client billing in an organized manner.
• Coordinate with attorneys to review time entries on draft bills and edit time entry narratives.
• Review finals bills for revisions of narrative, hours, transfers, etc.
• Distribute bills to clients
• Client Communications:

Address client inquiries and concerns regarding billing matters professionally and promptly.

Communicate with clients to resolve payment issues.

• Manage client receivables daily.

·         Monitor retainers in conjunction with litigation calendars and communicate with clients about retainers and payments.

• Prepare billing and collections reports as required by the Firm’s management.

• Continuously assess and recommend improvements to the billing process to enhance efficiency and accuracy.

Conduct Conflicts Checks.
 

• Work collaboratively with Legal Assistants to run conflicts for potential new clients in a timely manner.

Collections.

• Review accounts receivable aging reports and contact clients with past due balances per Partners’ instructions.
• Send monthly reminder statements.
• Maintain detailed records of collections activities noting dates of emails or calls to clients, payment commitments, etc.
• Follow up on payment commitments and payment plans.
• Other related administrative duties as needed.

Education
Associate degree or equivalent relevant experience, with 3 years' experience in a law firm.

Requirements
Must have excellent oral and written communication skills and attention to detail; Able to interact professionally with clients, attorneys, and staff. 

Strong Microsoft Office and Excel skills required, as well as familiarity with billing and timekeeping software. 

Must be confident, self-directed with strong work ethic and be capable of working independently with limited supervision and have strong client relations skills.