Billing & Family Accounts Coordinator

Billing & Family Accounts Coordinator (Part-Time)

Treetop ABA & Discovery ABA Family of Companies
Location: Inwood, NY Office – Inwood, NY 11096
Employment Type: Part-Time | Hourly Rate: $25 – $28/hour

There is potential for this role to transition to full-time as organizational needs grow.

About Us

At Treetop ABA and Discovery ABA, we’re more than just a company — we’re a family dedicated to helping children grow, learn, and thrive through compassionate, evidence-based care. As we continue to expand, we’re looking for a professional who brings both structure and empathy to our financial processes while supporting families every step of the way.

About the Role

The Billing & Family Accounts Coordinator serves as a key bridge between families and our billing team. You’ll guide families through payment options, help establish manageable payment plans, and ensure accounts stay accurate and up to date — all while maintaining a calm, understanding, and solutions-focused approach.

This position is ideal for someone who enjoys balancing numbers with people — blending attention to detail with compassionate communication.

There is potential for this role to transition to full-time as organizational needs grow.

Shifts will vary based on organizational needs to accommodate multiple time zones, offering flexibility for scheduling.

Key Responsibilities

• Communicate with families regarding billing questions, balances, and payment options.
• Set up and manage family payment plans with professionalism and empathy.
• Partner with the billing team to ensure timely collections and accurate records.
• Maintain proactive communication to keep families engaged in the financial process.
• Handle sensitive financial conversations with care and clarity.
• Collaborate with cross-functional teams to ensure smooth financial and operational coordination.

What You Bring

• Experience in billing, client accounts, or customer service (ABA field experience preferred).
• Strong communication and relationship-building skills.
• Exceptional organization and attention to detail.
• Proficiency with billing or CRM systems.
• Calm and compassionate demeanor when working with families.

Benefits

• 401(k) plan
• PTO accrual based on hours worked
• Opportunity to transition to full-time as organizational needs grow
  
  

Ready to join a team that values compassion, clarity, and connection?
Apply today and help make the financial side of care as supportive as the clinical side.