Full-Time (Monday- Friday) On-Site Role
Hours: 7:30am - 4:00pm
Reports to: Production Coordinator
COMPENSATION AND BENEFITS:
- Excellent Medical, Dental, and Vision Benefits
- 401K Saving Plan with Employer Match Contributions
- Flexible Spending Account
- Optional Life Insurance Plan
- Hybrid Work Environment
Happinest Brands is a home services franchisor with a 58-year history in franchising. Our core brands include Lawn Doctor, Mosquito Hunters, ecomaids, Elite Window Cleaning, and Sparkle Squad. Our brands have been recognized on the Entrepreneur Annual Franchise 500 list and continue to be recognized as game changers in their industries. With over 800 franchise locations across all brands in the United States and Canada, we intend to expand our reach until we deliver home services of just about every type.
At Happinest Brands, we embody a culture-first approach to employment. We facilitate an enjoyable work environment for our exceptional team members and uphold our core values of authenticity, drive, trustworthiness, support, and innovation. Encouraging a dynamic workplace, we empower our team to explore innovative solutions and think creatively. Our environment is casual and fosters collaboration and inclusivity. Every team member is dedicated to achieving the vision and strategic goals of the organization and each of our brands.
We are seeking a motivated and detail-oriented individual with strong organizational skills, a proactive mindset, and the ability to manage multiple tasks efficiently. The ideal candidate will possess excellent attention to detail, strong communication skills, and a commitment to accuracy in financial and inventory processes. Must be a team player with a positive attitude, and capable of working independently in a fast-paced environment.
JOB DESCRIPTION:
The Billing and Invoice Coordinator is responsible for managing the accurate and timely processing of invoices, credit memos, and related financial documentation. They will also assist with retrieving accurate parts from inventory to fulfill internal orders for the shop floor. It is also required to retrieve the correct parts from inventory, ensure proper packaging, and prepare shipments for dispatch through UPS.
REQUIRED QUALIFICATIONS:
- Must have a minimum of three years of experience in billing, invoicing, or financial coordination in a manufacturing, distribution, or logistics environment.
- Must be proficient with billing software and Excel or other spreadsheet tools.
- Must have strong organizational and administrative skills with attention to detail.
- Must have the ability to work collaboratively across departments to ensure accuracy and timeliness.
PRIMARY RESPONSIBILITIES:
- Process invoices and credit memos related to franchisee orders and internal orders.
- Ensure that all order fulfillment records are accurate and complete before initiating billing.
- Reconcile shipping, delivery, and order documentation to support correct invoices.
- Track outstanding invoices and coordinate with internal departments to resolve discrepancies.
- Maintain records of all financial transactions related to manufacturing orders.
- Generate and distribute routine reports on invoicing activity and order status.
- Respond to internal inquiries related to billing status and documentation.
- Physically retrieve, organize, and prepare parts for outbound shipping.
- Pull and pack parts for delivery.
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