Billing & Order Processing Specialist

Billing & Order Processing Specialist

Location: Phoenix Laser Solutions – Meadville, PA
Job Type: Full-Time

About Phoenix Laser Solutions

Phoenix Laser Solutions is North America’s leading pulsed laser welding provider, supporting critical manufacturing across industries including medical devices, aerospace, defense, and precision manufacturing. Our team works with companies that rely on high-precision repair and welding services to keep their production running.

We are seeking a detail-oriented Billing & Order Processing Specialist to support the flow of customer jobs from order entry through invoicing and payment tracking. This role sits at the intersection of operations and accounting and is essential to keeping jobs moving efficiently through the business.

Position Overview

The Billing & Order Processing Specialist is responsible for entering customer work orders, managing job documentation, generating invoices, and maintaining accurate accounts receivable records.

This role works closely with operations, customers, and the accounting team to ensure that job information, billing details, and payments are processed accurately and on time.

The ideal candidate has experience working in a manufacturing, industrial, or job-shop environment and is comfortable managing both operational paperwork and financial records.

Key Responsibilities

Order & Job Processing

• Receive and review incoming customer travelers and work orders


• Enter customer jobs accurately into the company system


• Ensure job documentation and order details are complete and organized


• Coordinate with the operations team to confirm job completion and billing readiness

Billing & Invoicing

• Generate and issue invoices based on completed jobs and work orders


• Verify billing accuracy and supporting documentation


• Maintain organized records of invoices and job documentation

Accounts Receivable

• Record and process incoming customer payments


• Maintain accurate customer account records and balances


• Monitor outstanding invoices and follow up on overdue accounts


• Investigate and resolve billing discrepancies when they arise

Administrative & Team Support

• Answer incoming phone calls and assist with order or billing inquiries


• Communicate professionally with customers regarding order status and billing


• Support accounting and operations teams with related administrative tasks

Qualifications

• 2+ years experience in billing, accounts receivable, bookkeeping, or order processing


• Strong attention to detail and numerical accuracy


• Experience working with accounting or ERP software (QuickBooks preferred)


• Proficiency with Microsoft Excel and standard office software


• Strong organizational and communication skills

Preferred

• Experience in a manufacturing, industrial, or job-shop environment


• Familiarity with travelers, work orders, or production documentation


• Education in accounting, finance, or business (helpful but not required)

What We Offer

• Competitive pay based on experience


• Comprehensive benefits package


• Stable, growing company in a high-tech manufacturing sector


• Supportive and collaborative work environment


• Opportunities for professional growth and advancement

Join Our Team

If you enjoy working in a fast-paced environment where organization, accuracy, and teamwork matter, we encourage you to apply and become part of the Phoenix Laser Solutions team.