Billing Assistant

POSITION SUMMARY:

Assisting in the administration and processing of the organization's revenue management cycle. Work is performed under the general supervision of the billing supervisor.

RESPONSIBILITIES:

• Assist with the daily preparation, review, and submission of insurance claims.


• Assist with client collections and follow-up activities.


• Obtain prior authorizations and provide required medical necessity documentation and information to insurance companies.


• Research and follow up with insurance payers regarding claim rejections and denials.


• Provide accurate and appropriate documentation for claims processing.


• Submit claim status inquiries through insurance payer portals.


• Communicate with insurance companies by phone as needed regarding claims, benefits, and coverage.


• Prepare and submit corrected claims as needed.


• Verify client insurance coverage, eligibility, and benefit information.


• Maintain accurate records and document detailed, professional notes in patient files as needed.


• Meet daily productivity and performance goals as outlined by Billing Department Manager/Supervisor.


• Maintain a professional appearance and conduct in an office environment.


• Follow all company policies and procedures and address concerns through the appropriate chain of command.


• Other duties as assigned by Management

Competencies/Qualifications (Knowledge, Skills, and Abilities):

• Customer Service


• Excellent verbal and written communication skills


• Phone Communication


• Managing Performance


• Proactive nature


• Software Proficiency


• Excellent interpersonal skills


• Meticulous attention to detail


• Problem Solving/Analysis


• MS Office Advanced; specifically, MS Excel

Education, Experience and Qualifications:

• 2 years of billing or business experience .


• Minimum of 1 year working in office setting providing customer service.


• Facility billing experience preferred.


• Minimum of an Associate Degree preferred.


• Experience with Ritten EHR system preferred.

Other Condition:

• Authorized to work in the US


• We are an equal opportunity employer

Covenant Family Solutions conducts background and refernces checks on all persons being offered employment.