Billing Coordinator

Description

A Billing Coordinator in a dental office plays a key role in managing the financial and insurance aspects of patient care. Here's a general overview of what the job entails:

Key Responsibilities:

• Insurance verification: Check patients’ dental insurance coverage before appointments.
   
• Claim submission: Prepare and submit insurance claims for dental procedures.
   
• Payment posting: Apply payments from insurance companies and patients accurately.
   
• Patient billing: Send out patient statements and follow up on outstanding balances.
   
• Communication: Explain insurance benefits and patient responsibilities clearly.
   
• Collections: Follow up on unpaid accounts and set up payment plans if needed.
   
• Recordkeeping: Maintain accurate and organized financial and insurance records.
   

Requirements

Skills & Qualities:

• Knowledge of dental terminology and CDT codes  
• Familiarity with dental software (like Dentrix, Eaglesoft, Open Dental)  
• Strong attention to detail  
• Good communication and customer service skills  
• Basic accounting or bookkeeping knowledge  

Common Tools Used:

• Dental practice management software  
• Insurance portals (Delta Dental, MetLife, Aetna, etc.)  
• Spreadsheets and billing software