Billing Department Call Center Administrative Assistant

Company : Orthopaedic Specialty Group

Job Type : Full Time

760 River Rd, Shelton

Job Description - Billing Department Call Center Administrative Assistant

Job Summary: Handles incoming telephone call inquiries into the Billing Department, and assists with various Billing

functions. Must have stellar customer service skills.

Daily Duties

Act as Billing office resource for patient and inter-departmental billing questions

Research patient accounts in Athena practice management system.

Process incoming patient credit card payments

Update patient demographics in Athena practice, as needed

Refer patients to Financial Counselor and Self pay billing representative, as needed to resolve outstanding balances.

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Billing Department Call Center Administrative Assistant

Job Description - Billing Department Call Center Administrative Assistant

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