Billing Manager

JOB SUMMARY

The Billing Manager is a senior finance professional responsible for overseeing all aspects of legal billing operations for the firm. This role requires extensive experience in law firm billing practices, deep familiarity with complex billing arrangements, and hands on expertise with Finance Core, Coyote, and Tabs. The Billing Manager partners closely with attorneys, finance leadership, and internal stakeholders to ensure accurate, timely, and compliant billing in accordance with client guidelines and firm standards

DUTIES AND RESPONSIBILITIES

QUALIFICATIONS AND EXPERIENCE

COMPETENCIES

The competencies listed below describes the skills, knowledge and behavior required to perform this job. The successful candidate for this position will:

Ethics: Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold organizational values.

Interpersonal Skills: Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to others' ideas and tries new things.

Judgement: Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.

Project/Assignment Management: Develop project plans; coordinate projects; communicate changes and progress; complete projects on time; manage project team activities.

Problem Solving: Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics.

Analytical: Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design work flows and procedures.

Customer Service: Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meets commitments.

Dependability: Follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS

Described below are the physical demands required by an employee in order to perform essential functions of this job successfully. If needed, reasonable accommodations may be established to enable individuals with disabilities to perform essential functions.

• Continually required to sit.


• Occasionally required to stand.


• Occasionally required to walk.


• Frequently required to utilize hand and finger dexterity.


• Frequently required to talk, hear, taste or smell.

WORK ENVIRONMENT

In performing the duties here in the employee is exposed to the below work environment conditions:

• Frequently a fast-paced environment determined by project to be completed.


• Frequently mid-paced environment on daily assigned projects.


• Occasional discomfort due to noise and temperature.


• Occasional pressure and mental fatigue due to the speed of the office tasks.


• Continual periods where the employee is expected to sit for a long period of time when necessary.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.