Billing Manager - Behavioral Health is responsible for overseeing the daily operations of the billing department, with the primary responsibility of ensuring daily preparation and submitting billing data and health claims to insurance companies. Assist the Executive Director with the hiring of billing department employees. Billing Manager will host weekly billing department meetings, oversee trainings, and conduct performance reviews for all billing department employees. Will oversee the effectiveness of billing staff with eligibility and verification, claim submission and proper coding, identifying and follow up on missed payments and resolving financial discrepancies. Must have the ability to multitask and work in a fast-paced environment, while maintaining the highest level of professionalism and team player.
Duties include communicating with Executive/Clinical Director, relaying important information or policy changes from management, and implementing incentives to enhance employee productivity to include overseeing:
Medical Biller Responsibilities:
Preparing and submitting billing data and medical claims to insurance companies.
Ensuring the patient’s medical information is accurate and up to date.
Preparing bills and invoices, and documenting amounts due for medical procedures and services.
Collecting and reviewing referrals and pre-authorizations.
Monitoring and recording late payments.
Following up on missed payments and resolving financial discrepancies.
Examining patient bills for accuracy and requesting any missing information.
Investigating and appealing denied claims.
Helping patients develop patient payment plans.
Maintaining billing software by updating rate change, cash spreadsheets, and current collection reports.
Executing established procedures and established standards of quality and productivity.
Medical Biller Requirements:
Bachelor’s degree in business, health care administration, accounting, or a relevant field.
A minimum of 2 years of experience as a medical biller in a mental health office or similar role.
Solid understanding of billing software and electronic medical records.
Must have the ability to multitask and manage time effectively.
Must have experience with provider credentialing.
Excellent written and verbal communication skills.
Outstanding problem-solving and organizational abilities.
Other duties as assigned
Minimum Education Qualifications
High School Diploma Required, Associate or Bachelor’s Degree preferred.
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