Billing Operations Associate

Description:

The Billing Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to changes in the workplace.

Essential Functions of the Business Operations Associate:

• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues

• Making routine welcome and maintenance calls to clients

• Manage total accounts receivable with an Aging in excess of $3.5 M

• Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.

• Responsible for gathering the necessary data to assist Management with account specific decisions

• Auditing account specific reports to ensure accurate billing and client specific information

• Adjusting and auditing contractor payroll and billing using InfoPath

Skills:

Collections, Billing, Accounts Receivable, Microsoft Excel, Invoicing, Customer Service, Multi Tasking, Accounting

Additional Skills & Qualifications:

• 2-3 years of relevant billing, AR, accounting, and/or administrative experience

• Bachelors degree in relevant field (Accounting, Business, Economics, Finance, Mathematics, etc.)

• Proficient in Microsoft Office (Excel and Word a must)

• Strong organizational and analytical abilities

• Strong communication skills and work ethic

• Goal driven with problem solving skills

• Ability to work independently and as a team player

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.