Billing Specialist

ABOUT US

·       LOCATION: Boone Power is centrally located in Lebanon, IN, with easy access off Interstate 65, State Road 39 and State Road 32. We have big-town amenities, with a small-town feel.

·       FIRST: We are proud to be the first electric cooperative in the state. It was with a pioneering spirit, in 1935, that we brought electricity to the rural folks within the communities we serve.

·       FASTEST: Today, as the fastest growing electric cooperative within the state, we integrate an innovative business model with our pioneering foundation to find opportunities, stretch our boundaries and focus on meeting the needs of our diverse member-owners. As a not-for-profit, we’re focused on being good stewards of our organization’s resources and providing quality service for our members.

·       LEADING: As a trusted and innovative leader in providing our 20,000 member-owners with superior electric service at fair and reasonable prices, we also take pride in the meaningful impact and improved quality of life we make throughout the communities we serve.

·       PRINCIPLED: As a member-owned cooperative, our core principles and values are based on open and voluntary membership, democratic member control, autonomy and independence, bolstering our local economies, and the sustainable development of the communities we serve. 

Boone Power is proud to be an equal opportunity employer.

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Boone Power is seeking a detail-oriented and reliable Billing Specialist to join our finance team. The Billing Specialist plays a key role in managing daily accounts receivable operations, processing billing adjustments, supporting automated payment systems, and serving as a point of contact for billing-related member inquiries.

This position works collaboratively with internal teams and directly with members to ensure billing accuracy, resolve account issues, and uphold the corporation’s commitment to excellent service. The ideal candidate will be organized, accurate, and comfortable working with financial data and software systems.

Essential Job Functions

Billing Operations & Account Management

• Processes electric revenue billing, revised billing, and kWh adjustments.
• Initiates and maintains member bank drafts and automatic credit card payments.
• Coordinates billing data related to member account changes, including moves, disconnections, and reconnections.
• Processes new member and termination service orders for electric members.
• Answers billing-related telephone inquiries and provides outage support as needed.
• Assists with monthly bill processing and ensures timely account updates.

Financial Transactions & Reconciliation

• Reconciles daily accounts receivable activity and supports accurate cash handling.
• Handles billing adjustments, account corrections, and capital credit retirements and allocations.
• Assists with year-end financial activities related to capital credits and billing.
• Supports accounting and finance functions as needed.

Data & System Management

• Coordinates data processing activities in line with policies and procedures.
• Maintains member billing records and ensures accuracy across all platforms.
• Assists Customer Service Representatives with inquiries regarding bank drafts and payment processing.

The successful candidate will report to the Director of Accounting & Finance/CFO. Other items may be assigned according to business needs and directives.

Resumes must be received by noon on 9/23/25. 

No phone calls please.

Boone Power is proud to be an equal opportunity employer.

Education

High school diploma or equivalent required.

Experience

Minimum of 1 year of experience in a related billing or accounts receivable position.

Skills & Abilities

Strong organizational skills with the ability to manage multiple projects and deadlines.

Excellent verbal and written communication.

High attention to detail with the ability to manage and accurately account for large sums of money.

Analytical and problem-solving skills, with a continuous improvement mindset.

Ability to deal with complex billing scenarios and provide clear explanations to members.

Proficient in Microsoft Office applications, including Outlook, Word, and Excel.

EXCELLENT BENEFITS

Boone Power offers competitive pay, an excellent benefits package including medical, dental, vision, life insurance, 401(k) matching, pension retirement plan, education reimbursement – your benefits with us start when you do. We also offer a generous paid leave schedule and opportunities for professional growth.