Billing Specialist

Benefits

• Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
• Employee Assistance Program for all employees
• 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
  • Sick and vacation time accrue hourly per pay period.
• $50,000 in employer-paid life insurance; additional coverage available.
• Employer contribution to your Health Savings Account (paid quarterly)
• Employee Referral Program including cash bonuses and paid time off

About

Volunteers of America, Utah is part of a national, nonprofit, faith-based organization that has been operating for over 125 years. Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.

Position Summary

Process behavioral health claims for insurance, and Medicaid plans per billing regulations, apply payments and reconcile claims as needed. 

Essential Duties 

• Complete electronic submission of insurance claims ensuring accuracy, completeness, and timeliness.
• Post incoming payments and co-pays on a timely basis.
• Correct and resubmit denied claims and track common claims errors to help create solutions.
• Report billing issues and discrepancies to the Billing Manager 
• Assist front office staff with authorization process for various payers to ensure timely processing and payment for services.
• Monitor requirement and number of sessions for assigned contracts.
• Participate in department meetings and training to improve billing process.
• Attend work as scheduled and arrive at the designated time. 
• Work must be performed on-site.

Secondary Duties 

Enter payers into UWITS to ensure claims are being correctly processed and paid.

Enter consent and referral into UWITS for Medicaid and other Grant funded clients.

Perform other functions as necessary or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

High school diploma or equivalent preferred or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Experience with electronic health record or billing systems preferred.
• Knowledge of CPT/ ICD10 coding.
• Experience with medical/behavioral health billing programs highly preferred.
• Ability to maintain confidentiality of information.
• Excellent verbal and written communication skills: attention to detail.
• Ability to prioritize multiple tasks: flexibility to respond to changes. 
• Computer literate with proficiency in Microsoft Office.
• Ability to uphold professional boundaries, confidentiality regulations, agency policies and procedures, and interact in a professional manner with a diverse workforce, clients, and the public.
• Willingness to accept supervision and direction.
• Must be able to pass Utah-DHS – Office of Licensing background screening and pre-employment drug screen. 

Physical Demands 

• Work is generally performed in an office environment. 
• May entail using a computer for extended periods of time.