Billing Specialist Supervisor

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

The Billing Specialist Supervisor role is an integral part of Latham’s Revenue Operations team. This role will be responsible for supervising the daily operations of the Revenue Operations team in their assigned office and for ensuring compliance with all policies and procedures of the firm, while advising the department regarding billing procedures and policies and serving as the primary point of contact for billing-related questions or concerns. This role will be located in our Washington D.C. office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. 

Other key responsibilities include:

• Partnering with billing attorneys, secretarial staff, and clients to review, prepare, finalize, and send invoices and resolve any problems encountered by the Revenue Operations staff
• Monitoring the billing and collection cycles, following up on the same with the billing attorneys, billing staff and clients, ensuring that the client-matters’ billing parameters (paying entity, rates, tax implications) are properly set up
• Ensuring departmental goals and objectives are met by overseeing accurate and timely completion of assignments, inquiries, and recurring activities, including quarterly inventory campaigns, year-end collections and inventory management, e‑billing coordination, and other high‑priority, time‑sensitive tasks
• Promoting the “Gold Standard” process for inventory: managing billing completion percentages to ensure timely billing of inventory, monitoring reports related to the same, ensuring monthly inventory meetings take place with billing attorneys, and overseeing the delivery of collections support and accounts receivable follow up
• Participating in routine calls and conferences with partners and management on financial inventory
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 

We’d love to hear from you if you:

• Demonstrate well-developed and professional interpersonal skills, including excellent written and verbal communication; displaying an ability to interact with people at all organizational levels
• Possess an ability to take initiative and work both independently and lead teams with a customer-service focus
• Exhibit organizational skills to manage time well, prioritize effectively, and handle multiple deadlines and supervise the work of others to ensure compliance and accuracy, while using independent judgment for decision-making

And have:

• A minimum of three (3) years of billing experience including billing processes and practices in an international law firm or professional services organization
• A minimum of five (5) years of typical years of cumulative experience
• Bachelor's degree or equivalent in Accounting, Finance or related field

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

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