Billing Specialist, Workers Compensation

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. 

The Opportunity

Are you detail-oriented and skilled in communication? Join our team as a Workers' Compensation Billing Specialist! In this crucial role, you'll ensure accurate and timely billing for workers' compensation claims. Your tasks will include verifying and processing billing information, liaising with insurance companies and healthcare providers, and resolving any billing discrepancies. This position requires strong attention to detail, excellent communication skills, and a solid understanding of workers' compensation regulations. Join us to make a significant impact on our billing processes while growing your career in a supportive and dynamic environment. 

This role requires team members to be onsite in our Portsmouth, NH headquarters Monday through Friday. 

Your Impact  

• Verify and Process Billing Information: Ensure the accuracy and completeness of workers' compensation billing details. 


• Billing Procedures: Process billing documents in line with established procedures and regulatory guidelines. 


• Communication: Collaborate with insurance companies, employers, and healthcare providers to gather necessary billing information and resolve discrepancies. 


• Record Keeping: Maintain detailed records of billing transactions and correspondence for audit purposes. 


• Payment Monitoring: Track payments and follow up on outstanding claims to ensure timely reimbursement. 


• Regulatory Updates: Stay informed about changes in workers' compensation regulations and billing procedures. 


• Team Collaboration: Work with internal teams, such as employer services and finance, to resolve billing issues and improve processes. 


• Support: Provide assistance and support to other staff members regarding workers' compensation billing inquiries. 

Who You Are  

• Education: Bachelor's degree in healthcare administration, finance, or a related field preferred. 


• Experience: Proven experience in medical billing, ideally with a focus on workers' compensation. 


• Knowledge of the role: Strong understanding of workers' compensation regulations, including fee schedules, billing codes, and reimbursement rules. 


• Technical skills: Proficiency in using billing software and electronic medical records (EMR) systems. 


• Attention to detail: Excellent accuracy in data entry and record-keeping. 


• Effective communicator (written and verbal) and cross collaborator: Ability to establish and maintain positive relationships with team members and stakeholders across the organization.


• Organizational skills: Strong multitasking abilities to manage a high volume of billing tasks efficiently


• Teamwork: Ability to work independently and as part of a team in a fast-paced environment. 

Bonus Qualifications  

• Certification: Certification in medical billing and coding (e.g., CPC, CCS-P) is a plus. 


• Technical experience: Experience with electronic billing platforms and clearinghouses. 


• Medical knowledge: Familiarity with medical terminology and procedures related to workers' compensation cases. 


• Compliance understanding: Understanding of HIPAA regulations and patient confidentiality protocols. 

Why ConvenientMD? 

• Collaborative team environment that encourages professional growth


• Urgent care services at no cost to our team members and their families


• Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance


• 401k match after one year of service 


• Access to our primary care (depending on location)


• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families 


• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.