Billing/Collections Coordinator-Cary, NC

SUMMARY:
Responsible for the accuracy of the financial billings for Patterns Behavioral Services. Activities must follow federal, state, and county requirements as well as company policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Maintain billing system, Central Reach software and ensure all claims are billed in a timely manner.
• Be the primary point of contact for all client billing inquiries.
• Maintain a positive business relationship with and be the point of contact for all funding sources’ claim departments.
• Prepare claims weekly and submit them electronically.
• Complete weekly exceptions reports.
• Working independently, Problem Solving
• Diligently follow up with insurance companies when claim denials are received.
• Work closely with the Eligibility and Benefits Coordinator to ensure correct billings of services and copays based on the client’s plan.
• Work closely with the Authorizations Coordinator to track and maintain current contracts and correct client information.
• Any other relevant duties as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• At least 3-5 years’ medical Billing experience, High school diploma or general education degree (GED)

LANGUAGE SKILLS

In the English language, the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, co-workers, and the general public.

TECHNICAL SKILLS DESIRED

Microsoft Excel

Google Workspace

Experience with Central Reach is HIGHLY preferred

WORK ENVIRONMENT

The work environment for this position is a fully on-site office environment within our Cary, NC clinic.

EDUCATION and/or EXPERIENCE

• At least 3-5 years’ medical Billing experience, High school diploma or general education degree (GED)

Patterns Perks:

● Access to National University with 15% discounted rates towards coursework

● Employee Assistance Program (EAP) (available to all employees)

● Health/vision/dental Insurance (eligible employees)

● 401K plan (both part-time and full-time eligible)

● Earn PTO (full-time employees)

● Generous Employee Referral Program

About Patterns:

We build a nationwide community of compassionate individuals for one purpose; to serve others selflessly. Children and adults with behavioral needs deserve empathetic and functional ABA support from dedicated professionals. Patterns is a center-based, in-home, and school provider of behavioral services to families with children diagnosed with ASD and other developmental disabilities. We are currently expanding our services and are looking for career-minded, experienced ABA Superheroes to join our team. At Patterns, you will find a professional, ethical, structured, respectful, caring, and fun work environment where you can reach your career goals! Together, we are Patterns, a team like no other.

We aim to be different. Service and Integrity of our clients are our utmost concern and priority. We maintain a culture of relentless optimism as we do what we've been called to do.

Patterns Behavioral Services provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.