Bingo and Pulltab Supervisor

Are you looking to elevate your leadership skills at our premier casino resort and entertainment destination? Bingo! This opportunity oversees the Bingo and Pulltabs operations at Mystic Lake Casino and ensuring all guests have a memorable experience. Enjoy weekly pay, free uniforms, and health benefits.

Job Overview: Supervises the staff and daily activities of the Bingo and Pulltabs floor operations to ensure game integrity, revenue maximization and high guest service standards. Assigns tasks to teams and ensures supplies and assets meet operational standards. Maintains an awareness of federal, state, company and departmental rules, regulations and objectives to ensure proper reporting of cash flow.

Elevate & Thrive: Key Responsibilities

• Supervises daily operations. Includes assigning team for daily work schedule and cash banks, ensuring all equipment is in working order, verifying and issuing pulltab/bingo inventory for the day, generating and verifying cash receipts, and maintaining an inventory of supplies.


• Engages in and promotes positive guest interaction. Answers inquiries from guests and resolves concerns. Ensures guests and team members are informed of special promotions and events.


• Assists in interviews, selects, hires, and promotes team members. This includes training, developing, performance management, disciplinary actions and assists with terminations.


• Monitors team member activities to ensure compliance with all procedures.


• Verifies and reconciles daily sales, inventory and variances. Prepares sales, variance and shift reports.


• Enters daily Bingo/Pulltab winners into computer database. Oversees pay-outs over a prescribed amount as required by law. Prepares reports as needed for large payouts.


• Maintains the order and cleanliness of the Bingo Floor and Pulltab areas.


• Oversees CTR/SARC for department and ensures proper compliance through the monitoring


• and reporting of Title 31.


• Follows all procedures pertaining to key control in order to assign proper keys for the needed shift


• Performs as Bingo/Pulltab Shift Manager as needed.

Job Requirements:

Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:

• Must be 18 years of age or older.


• High school graduate or GED.


• One year of Bingo/Pulltab operations or related gaming experience.


• Must pass basic math and strategy test.


• Basic computer skills

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. 

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Be the Experience. Be Bold. Be Mystic.