Biomedical Engineer - Career Growth Potential

Your main responsibilities as a Quality Operations Specialist:

· Review and investigate assigned technical and clinical customer complaints. Perform technical investigations and document results per established procedures and timelines.

· Performs hands-on troubleshooting of customer returned devices and manufacturing nonconformities and completes associated technical documentation

· Assist complaint intake group through review and verification of initial complaint coding.

· Monitor post-market and manufacturing product performance through evaluation and trending of customer complaints, service calls, and manufacturing rejections.

· Ensure that appropriate corrective actions are implemented to address the root cause of trending issues.

What we are looking for in a Quality Operations Specialist:

· Bachelor’s Degree in Biomedical, Natural Sciences, Engineering or related fields

· Years’ Experience: 0-2 years

· Strong computer skills (including Excel)

· Demonstrated written and verbal communication skills

Familiarity with medical device complaint files and quality records;

· Familiarity with regulatory reporting requirements for medical devices (e.g. MDRs, Vigilance reports, etc);.