Biomedical Field Service Technician II - Tampa, FL

Additional Location(s): N/A\n\nDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance\n\nAt Boston Scientific, we\u2019ll give you the opportunity to harness all that\u2019s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we\u2019ll help you in advancing your skills and career. Here, you\u2019ll be supported in progressing \u2013 whatever your ambitions. \n\nAbout the role:\n\nAs a Field Service Technician II at Boston Scientific, you will serve as a trusted technical partner to our customers by installing, maintaining, and servicing Boston Scientific medical systems and devices. This is a hands-on, field-based role that requires strong technical expertise and the ability to solve problems independently.\n\nThis position plays a critical role in ensuring customer satisfaction through a consistent commitment to delivering high-quality service. You will manage your own territory and work closely with healthcare providers and patients to support optimal equipment performance, user training, and overall service delivery.\n\nThis role supports Boston Scientific\u2019s Cardiovascular Division, including products such as IVUS, AVVIGO, AngioJet, ICEfx, FARAPULSE, Rhythmia, and SmartFreeze systems.\n\nCollaboration with cross-functional teams may include support for sales, complaint resolution, event coverage, and field documentation, depending on business needs.\n\nThe selected candidate will reside near Tampa, FL managing their assigned territory, and providing coverage to the Southeastern Region of the U.S. as needed. This position offers a high level of independence, with support and collaboration from senior team members as required.\n\nInterested in hearing directly from a Field Service Technician at Boston Scientific? Check out our video featuring Bob to learn more about the role: https://videomy.co/sh2Iydw\n\nSponsorship:\n\nBoston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.\n\nYour responsibilities will include:\n\n * Provide on-site service including installation, maintenance, troubleshooting, calibration, and repair of medical systems and equipment\n * Train and educate medical staff on equipment use, safety protocols, and basic troubleshooting\n * Deliver technical support for field escalations, customer concerns, and warranty inquiries\n * Manage routine and emergency service requests within your assigned territory\n * Accurately document service events, complaint information, and system updates using internal tools\n * Adhere to standard operating procedures, safety guidelines, and applicable regulatory requirements\n * Participate in projects, event support, or cross-functional tasks as required by the business unit\n * Maintain strong communication with internal teams, customers, and leadership regarding service activities and priorities\n\n\n\nRequired qualifications:\n\n * An Associate\u2019s degree in Electronics, Biomedical Engineering, Life Sciences, or a related technical field; OR a High School Diploma/GED with a minimum of 2 years of relevant experience (including equivalent military or field service experience) may be considered in lieu of a degree\n * Strong electrical, mechanical, and machine controls knowledge, including machine-based software\n * Proficiency in troubleshooting and servicing complex technical or medical equipment\n * Excellent verbal and written communication skills with a customer-first mindset\n * Ability to travel approximately 75% of the time to service customers, sometimes on short notice\n * Ability to work independently and handle multiple priorities with minimal supervision\n * Valid driver\u0027s license, clean driving record, and access to a reliable service vehicle that meets company insurance requirements\n\n\n\nPreferred qualifications:\n\n * Prior technical field service, biomedical, or military technical MOS experience\n * Experience in hospital or ambulatory surgery environments\n * Business unit-specific experience:\n * Cardiovascular Devices: Background in EP, Cath Lab, or imaging technologies\n * Certification or coursework in Laser Technology, Electronics, or Biomedical Engineering\n * Strong proficiency with business systems and Microsoft Office Suite\n\n\n\nRequisition ID: 626267\n\nMinimum Salary: $ 49608\n\nMaximum Salary: $ 84344\n\nThe anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) \u2013 see www.bscbenefitsconnect.com\u2014will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.\n\nCompensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).\n\nCompensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).\n\nFor MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.\n\nBoston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.\n\nBoston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.\n\nPlease be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company\u2019s policies or protocols change with regard to COVID-19 vaccination.\n\nAmong other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law. \n