Blended Case Manager

Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Job Description:  The Case Manager will provide community-based services to individuals identified as eligible for behavioral health services, including assessing and monitoring resources that help the client live in the community in a stable and safe manner

Schedule Details:  Full-Time, Monday through Friday; 9:00 am - 5:00 pm

Location:  Kennett Square, PA

Program:  Case Management

Pay Rate: $20+/hour

Job Functions:

• Carry a caseload of up to 30 clients


• Perform case management duties for consumers involved in Behavioral Health Services


• Provide services based on Recovery Model principles


• Develop individualized, strength-based service plans that are measurable and lead toward targeted outcomes


• Assists consumer service needs and assists consumers in assessing appropriate mental health services


• Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, employment, and socialization


• Assist consumers through assertive and creative efforts to gain needed resources and services identified in the service plan


• Monitor the consumer’s participation in the recovery plan and support services


• Provide effective crisis assessment and crisis intervention to consumers when necessary


• Maintain professional relations with the consumer, their families, payers, community support service representatives, coworkers, and other agencies


• Ensure appropriate communication and coordination of effort between all the consumer's service providers and support systems


• Act as an effective “single point of contact” for multiple health and social services linkages


• Provide all authorized client service and provide supporting documentation for re-authorizations, as necessary, in a timely manner


• Submit accurate and timely payroll and billing documentation


• Need to be available for an on-call rotation 24/7

Minimum Requirements:

Education/Experience:

• A bachelor’s degree with major coursework in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, or education


• OR Be a registered nurse


• OR A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science and 2 years experience in public or private human services with 2 years in direct client contact (1 year for Lehigh and Northampton counties)


• A high school diploma and 5 years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989

Required Clearances: Pennsylvania Child Abuse Clearance, Criminal and fingerprint-based federal criminal history; Valid driver’s license; Verification that employee is not on any Medicaid/Medicare Exclusion list.

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay


• Medical, Dental, and Vision Insurance 


• Tuition Reimbursement options


• Flexible Spending Accounts (Health, Dependent, and Transportation)


• Life Insurance


• Disability Insurance


• Paid Time Off


• 403(b) with Employer Match


• Employee Recognition Programs


• Employee Referral Bonus opportunities


• Discounts through “Tickets at Work”


• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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