BMC Remedy Application Development Principal

ARS is seeking a BMC Remedy Application Development Principal to support Hanscom, AFB.

Why Work with Us?
Applied Research Solutions (ARS) is a respected, world-class provider of technically integrated solutions. We deliver premier talent and technology across our focused markets to provide unparalleled, continuous mission support. We’ve been honored as a Best Places to Work nominee since 2020. At ARS, our career-driven, loyal professionals are the key to our success, enabling us to deliver state-of-the-art results for our mission partners. With an industry-competitive benefits package, awards and recognition programs, and direct access to ARS senior management, we are dedicated to the growth and well-being of every team member.

 Responsibilities Include: 

• Integrate BMC products to each other and third-party applications.


• Able to Customize Application beyond the “Out of the Box” Configurations


• Deliver technical presentations as required to support technical tasks and communicate the solution (i.e., WebEx, conference calls, etc.)


• Participates in requirements able to document and implement technical, configuration or customizations to meet requirements


• Have a detailed understanding of Remedy foundation data for proper implementation and day to day operations


• Implement best business practices for IT operations, Business Service Management and foundational level of IT Infrastructure Library (ITIL).


• Defines, writes, and delivers specifications, user guides, and architecture and methodology as appropriate to meet project deadlines.


• Programs, tests, documents, and implements systems and/or software and validates efficacy prior to release to production environment


• Analyzes routine to moderately complex work and customer problems, issues, and circumstances and provides recommendations, alternatives, and risk assessments


• Have knowledge of AF RMF and be able to provide artifacts, system remediation to support AF Authority to Operate


• Articulate Best business practices and streamline system application and architecture as Enterprise IT Service Management (EITSM) migrates to new versions


• Will perform other duties as assigned 

Experience Required 

• Must be a US citizen


• Must hold an active secret clearance 


• 15 years of BMC Consulting and IT Service Management


• Certifications Required


• BMC Certified Professional – The BMC Certified Professional level verifies all required skills to deploy, operate, and troubleshoot our products.


• BMC Certified Associate – The BMC Certified Associate levels validate the knowledge and skills needed apply best practices on BMC solutions.


• ITIL v3 Foundations


• BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management or higher


• BMC Remedy IT Service Management 7.x: Advanced Solutions for Asset Management and Discovery or higher

All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history, identity verification, and other checks.

The expected annual salary range: $130k - $160k. Salary is dependent upon the role and associated responsibilities, candidate's experience, location and qualifications to include education/training, and key skills.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.