BMW Service Manager

Crown Corporate Office

Princeton BMW/Mini, a subsidiary of Asbury Automotive Group, which is the 5^th largest automotive retailer in the country with over 80 stores and over 29 brands, is currently looking for an Experienced Service Manager!

With our rich history of success and growth, we are looking to expand our workforce and are currently looking for a driven, excited, dedicated individual that is excited at the opportunity to join a winning team, and continue to drive home the culture of success that has been built.

We are looking for an experienced ONLY Service Manager to join our team, and help support our state of the art service facilities.

Job Responsibilities

• Oversee the service department, technicians, service advisors, service call center, valet, detailers and service lane

• Forecast goals and objectives for the department and strive to meet them
• Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
• Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
• Attend manager meetings and conduct service dept. meetings
• Prepare and administer an annual operating budget for the service dept.
• Handle & resolving customer complaints
• Motivate, train, develop and reward employees
• Will communicate with customers about maintenance and service work needed effectively
• Continue to maintain Crowns’s value, quality, and integrity

Job Qualifications

• Strong customer service skills are a must
• Must be able to manage a team, motivate and develop
• Experience with ADP, DCS, or other automotive software
• Experience as a technician or good technical aptitude
• Must have 3+ years as an Automotive Service Writer/Service Assistant Manager
• Must have 3+ years as an Automotive Service Manager
• Must be able to manage in a fast paced work environment
• Must be able to pass pre-employments screens (Background & Drugs)

Full-Time Benefits

• Medical, Dental and Vision Insurance Available
• 401K Retirement
• Flexible Medical Spending Accounts
• Supplemental Life Insurance
• Short Term and Long Term Disability Packages
• Paid Vacation Time Off After 90 Days
• Paid Training
• Promotions from Within

If you have experience in any of the following apply now! Assistant Service Manager, Body Shop Manager, Parts Manager, Service Writer, Service Advisor, Service Consultant, Automotive Service Sales, Service Agent, Service Estimator.