Boat Attendant P/T to F/T

Boat Attendant - P/T with F/T potential

 

Stow Lake is a man-made lake with an island in the middle, that is tucked away in beautiful Golden Gate Park. The charming little lake, with pedal boats, waterfall, and Chinese pavilion is a local favorite. If you're a customer service guru that loves to be outdoors, we have an amazing opportunity for you to work at beautiful Blue Heron Boathouse at Stow Lake!



Summary of Position:

Responsible for providing an extraordinary guest experience by offering friendly and courteous service as well as a safe boating experience. Work with management to ensure all boat attendants are properly trained and provide excellent customer service.



Responsibilities:

Prepare the Boathouse for the day; string boats to dock, place life jackets in appropriate place outside, place cleaning supplies outside, bring trash receptacles to designated areas

Assist guests in the rental of boats; safely help load and unload guests from boats

Ensure that boats are clean, batteries charged (as needed), boats are properly stowed and cleaned in the boathouse at the end of day

Ensure cleanliness of dock area (hosing down dock) at the beginning of the day and is clean of trash at the end of the day

Perform weekly upkeep/draining/cleaning of boats inside and outside boatshed; follow weekly cleaning schedule

Assist in dining and common areas; sweep, setup/breakdown chairs, open/close shutters, wipe down and sanitize all surfaces, empty trash, clean bathrooms, and consolidate trash into black containers

Actively participate in creating a positive work environment, promoting team work

Follow all company safety procedures while handling the boat fleet and inform guests of safety expectations in a professional manner

Position Requirements:

Must be available to work weekends

Excellent customer service and people skills

Must be able to work a variety of day, night, weekend, holiday shifts

Must be able to work independently with little or no supervision

Strong communication and interpersonal skills – must be able to read, write and speak English

Must be able to meet and/or exceed customer expectations

Ability to lift 25 lbs. frequently and up to 50 lbs. occasionally. 

Frequent bending, twisting, lifting and squatting will be required               

Knowledge and Experience:

Education: High School Diploma or equivalent required

Experience: Six months customer service and/or food and beverage experience preferred         



Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.