Body Shop Administrative Assistant / Customer Service Coordinator

Body Shop Administrative Assistant / Customer Service Coordinator
Joe Lunghamer Chevrolet

Job Type: Full-Time

Job Summary:
Joe Lunghamer Chevrolet is seeking a dependable and organized individual to join our Body Shop team. This position is ideal for someone who enjoys working with customers, staying organized, and being part of a fast-paced environment. You will be the first point of contact for customers and play a key role in keeping our daily operations running smoothly.

Responsibilities:

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  Answer incoming phone calls and assist customers with questions

  
  


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  Schedule and confirm appointments for estimates and repairs

  
  


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  Greet customers and provide a professional, friendly experience

  
  


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  Maintain customer files and repair records accurately

  
  


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  Coordinate scheduling with estimators, technicians, and management

  
  


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  Perform general office duties (data entry, filing, paperwork)

  
  


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  Assist with insurance communication and documentation as needed

  
  

Qualifications:

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  Customer service or administrative experience preferred

  
  


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  Strong communication and organizational skills

  
  


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  Ability to multitask in a busy environment

  
  


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  Basic computer skills (email, scheduling, data entry)

  
  


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  Reliable, professional, and team-oriented

  
  

Benefits:

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  Competitive pay

  
  


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  Paid training

  
  


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  Opportunities for advancement

  
  


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  Positive, team-focused work environment

  
  

Work Location: In person