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Body Shop Estimator

icon building Company : Trophy Nissan
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Body Shop Estimator



Join Our Dealership Collision Center Team


 


We’re expanding our collision center and looking for motivated, customerfocused professionals to join our growing team. If you’re passionate about delivering exceptional service, thrive in a fastpaced environment, and want to be part of a dealership that values quality and integrity, we want to meet you.


 


Position: Body Shop Estimator


Responsibilities


Greet customers and assess vehicle damage in person and through photos


 


Prepare accurate repair estimates using estimating software (CCC, Mitchell, etc.)


 


Communicate with insurance companies, adjusters, and customers throughout the repair process


 


Coordinate with technicians to ensure repair accuracy and timeline expectations


 


Review supplements, parts orders, and repair plans


 


Maintain high levels of customer satisfaction and professionalism


 


Qualifications


Prior estimating experience in a collision center or dealership preferred


 


Strong knowledge of collision repair processes and insurance procedures


 


Proficiency with estimating software


 


Excellent communication and organizational skills


 


Valid driver’s license and clean driving record


 


Position: Customer Service Representative (CSR)


Responsibilities


Serve as the first point of contact for collision center customers


 


Schedule appointments, manage inbound calls, and assist walkins


 


Provide updates to customers regarding repair status


 


Assist with paperwork, insurance communication, and customer followup


 


Support the estimator and technicians with administrative tasks


 


Maintain a friendly, professional, and welcoming environment


 


Qualifications


Customer service or administrative experience (automotive preferred but not required)


 


Strong communication and multitasking abilities


 


Comfortable using computers and dealership management systems


 


Positive attitude and teamoriented mindset


 


What We Offer


Competitive pay based on experience


 


Health, dental, and vision benefits


 


Paid time off and holidays


 


Career growth opportunities within the dealership


 


A supportive, teamdriven work environment




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