Body Shop Estimator

Al Serra Auto Plaza is the hub of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 61 dealerships, 86 automotive franchises selling and servicing 27 brands (Cadillac, Chevrolet, Buick-GMC, Chrysler- Dodge-Jeep-Ram, Ford, Jaguar, Land Rover, Subaru, Kia, VW, Honda, BMW, Toyota, Porsche, Mercedes-Benz, Lexus, Volvo, Nissan. Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey, Ohio, and Tennessee)

Combining the strength of our heritage with a culture that promotes value for the individual, creative thinking, and the freedom to grow as professionals, we work to creaAl Serra Auto Plaza is the hub of the fast-growing Serra Automotive Group. Currently, Serra Automotive Group consists of 61 dealerships, 86 automotive franchises selling and servicing 27 brands (Cadillac, Chevrolet, Buick-GMC, Chrysler- Dodge-Jeep-Ram, Ford, Jaguar, Land Rover, Subaru, Kia, VW, Honda, BMW, Toyota, Porsche, Mercedes-Benz, Lexus, Volvo, Nissan. Audi, Acura, and Mazda) throughout 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey, Ohio, and Tennessee). 

• Greet customers promptly with a smile


• Obtain customer and vehicle information


• Clearly report all vehicle symptoms and damage as described by the customer


• Prepare a complete and accurate estimate of cost for labor and parts


• Establish a follow up time (under promise, over deliver)


• Monitor the progress of each vehicle throughout the day, and updating customers appropriately


• Verify that the final invoice reconciles with the work performed on the repair order


• Explain all completed work and charges to customers

Qualifications

• Values – integrity, team player, drive


• Characteristics – results oriented, competitive, optimistic


• Effective communication -- in person, over the phone, via email


• Ability to learn and follow service process


• Ability to learn and utilize service tools/software


• Organizational skills


• Time management skills

Benefits

• Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan


• 401K - eligible after one year


• Vacation time, generally ranging from one week up to three weeks per year based on time of employment


• Life Insurance


• Disability - both Short Term and Long Term


• Employee discounts on New and Used vehicles


• Flex Spending available