Body Shop Parts Counterperson

Chapman Collision Center is looking for an experienced Parts Counterperson to contribute to our dynamic team! The Parts Counterperson plays a vital role in the vehicle repair process by ensuring technicians receive the required parts in a timely manner. This role oversees parts ordering, receiving and invoicing, and assists with inventory control. To be successful, candidates should have body shop parts experience, computer literacy and exceptional organization skills.

What We Offer:

• Competitive Compensation: Starting at $20.00/hour.


• Professional Development: Access ongoing training and growth opportunities to advance your career.


• Supportive Team Environment: Join a collaborative team where your contributions are valued.


• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.


• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.


• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.


• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.


• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.


• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.


• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.


• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Review repair estimates and check parts availability.


• Pull required parts from stock for technicians, verifying parts numbers and compatibility with vehicle make and model.


• Manage the parts ordering process: verify the accuracy of parts numbers on repair estimates, create and submitting orders, and receive orders into inventory.


• Track backordered parts and follow up with suppliers as needed.


• Keep estimators and technicians updated on parts order status, notifying them of any delays.


• Ensure accurate invoicing of parts on repair orders.


• Process exchanges and returns and manage credits.


• Contribute to shop production by receiving and dispersing parts in a timely manner.


• Assist with inventory control. Ensure parts labeled correctly and stored in designated locations.

Desired Qualifications and Experience:

• A minimum of 1 year of body shop parts experience is required.


• Strong computer skills including proficiency with CCC One estimating software and accurate data entry.


• Excellent verbal and written communication.


• Excellent attention to detail and organizational skills.


• Demonstrates effective time management skills with the ability to work efficiently in a fast-paced environment.


• Physical requirements include walking and standing for extended periods and lifting parts weighing 30+ lbs.


• Must pass a pre-employment background check and drug screening.

Hours and Work Environment

Monday – Friday 7:30am – 5:30pm. The Parts Counterperson works in a fast-paced, climate-controlled parts warehouse and body shop, collaborating with other parts personnel, technicians and estimators. This role reports to the Body Shop Manager.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.

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