Body Shop Receptionist

Summary

This position is the first point of contact for all Body Shop customers both in person and on the phone. Employee assists department through clerical and administrative tasks in addition to serving our customers. Employee fulfills primary responsibilities through ability to multi-task, phone skills and clear communication.

Primary Responsibilities

• Greet and assist all Body Shop customers
• Answer all incoming phone calls and assist customer by providing needed information or transferring to team
• Greet all customers and set them up with an Estimator/Manager, as needed
• Assist Office Manager by completing the following administrative tasks:
• Code and receive checks/receipts
• Complete P.O.’s for vendors
• Code EFT payments 
• Assist with flagging technicians for payroll cycles
• Review open and closed R.O.’s
• Assist Estimator team by answering simple insurance company calls
• Maintain level of cleanliness for waiting area
• Monitor coffee/snack bar and re-stock as necessary
• Display professionalism at all times, through appearance, body language, behaviors and communication
• Act in accordance with MMT 4 C’s

Bilingual- Spanish and English