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Body Shop Receptionist / Administrative Assistant

Job Description - Body Shop Receptionist / Administrative Assistant



This administrative position provides primary administrative support for the Body Shop Director and department.  Successful candidates must have excellent communication skills with a focus on customer satisfaction.


 


Job Responsibilities:



  • Manage the electronic schedule to ensure efficient time management. Schedule routine departmental meetings, prepare agendas, take meeting minutes and ensure timely follow-up for tasks assigned to the team during meetings

  • Proactively follow-up on outstanding tasks and issues on behalf of the Body Shop Director

  • Screen and route written, electronic mail and telephone calls, both internal & external

  • Prepare and coordinate various reports, presentations and documents within the department by gathering data

  • Prepare, track, and follow-up on Check Requests, Purchase Requisitions, RFQ’s, & PAR’S to ensure timely delivery of goods and services

  • Responsible for the Accounts Payables and Receivables for the department

  • Answer multiple phone lines in a courteous and professional manner

  • Greet customers as they enter the dealership

  • Data entry

  • Assist with other administrative duties as needed 


 


Requirements:



  • Minimum 1-2 years of experience in a dealership environment

  • Strong verbal and communication skills

  • Knowledge in MS Office Applications (Word, Excel, Outlook)

  • Attention to detail

  • Flexible hours

  • Excellent phone etiquette and customer service skills

  • Professional appearance a must

  • Friendly and courtesy disposition

  • Previous experience with Reynolds & Reynolds, preferred


 


Competencies:



  • Self-starter

  • Provide exceptional customer service to both internal and external customers

  • Effectively communicate and collaborate with fellow employees

  • Ability to multi-task


 


In return for your invaluable knowledge, skills, talent and ambition, Toyota of Orlando offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.


Toyota of Orlando is proud to be an Equal Opportunity Employer.




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