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Body Shop Service Writer

Job Description - Body Shop Service Writer

At Devils Lake Cars, we’re not just hiring—we’re building a team people are proud to be part of.



We’re a group of problem solvers who support each other, take care of our guests, and create a workplace where people actually want to show up every day. Our vision is to elevate the car business, and that starts with investing in our team.



We value professionalism, kindness, and a positive attitude—and we reward people who bring those to life. Here, hard work gets noticed, growth is real, and many of our leaders started on the front line and worked their way up.


If you’re looking for more than just a job—if you want a place to grow, be appreciated, and make an impact—you’ll fit right in. Together, we make Devils Lake Cars a great place to work, service, and buy.



Responsibilities 



  • Prepares estimates for repair work according to dealership, insurance company, and industry standards

  • Oversees delivery of repairs and manages customer expectations

  • Ensures required documentation is complete and in compliance with industry regulations and standards

  • Assigns work to technicians and ensures all work meets quality control standards

  • Maintains excellent customer service focus and documents all customer interactions for each job

  • Ensures that work areas are clean and that equipment, tools, and supplies are properly stored

  • Adheres to work schedule and maintains regular attendance

  • Performs Devils Lake Cars wide duties as requested by the designated supervisor

  • Upholds Devils Lake Cars' ethical standards and demonstrates the behavioral and service expectations as defined in our policies and procedures



Qualifications 



  • Be at least 18 years of age

  • Have a valid driver’s license

  • Willing to submit to a pre-employment background check

  • High School Diploma or equivalent

  • Basic personal computer skills

  • Working knowledge of the automotive industry

  • Experience with CCC1 estimating preferred

  • Excellent verbal and written communication skills

  • Applicants may be drug tested



What We Offer 



  • Competitive Compensation

  • Medical, Dental, and Vision plans, along with Auxiliary Benefits (Critical Illness, Accident, etc.)

  • FSA and HSA options available

  • 401k plan

  • PTO

  • Employer-paid Short-Term Disability and Life Insurance

  • FT Employee Discounts

  • Discounted gym membership

  • Access to mental health resources

  • Tuition reimbursement and additional training provided

  • Degrees at Work continuing education program

  • Opportunities for upward mobility

  • Family-owned and operated company



We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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