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Booking Agent

Job Description - Booking Agent

We are seeking a reliable and client-focused Booking Agent to assist individuals and families with organizing and confirming well-planned travel arrangements. This role emphasizes accuracy, proactive communication, and consistent follow-through to ensure every reservation is completed efficiently and on schedule. You will work directly with clients to transform plans into confirmed bookings while delivering professional, high-quality support throughout the process.

Key Responsibilities:

  • Gather client preferences, budgets, and timelines

  • Research available options and present clear recommendations

  • Coordinate reservations for transportation, accommodations, and activities

  • Confirm bookings and manage updates or schedule adjustments

  • Maintain accurate client profiles and booking documentation

  • Communicate confirmations and changes promptly and professionally

  • Stay informed on supplier policies, procedures, and updates

Qualifications:

  • Strong customer service and communication skills

  • Excellent attention to detail and time management

  • Ability to manage multiple bookings simultaneously

  • Comfortable learning booking platforms and online systems

  • Experience in hospitality, administrative, or coordination roles preferred

What We Offer:

  • Flexible scheduling

  • Structured onboarding and ongoing training

  • Access to supplier networks and professional booking tools

  • Supportive, team-oriented environment with advancement opportunities

Original job Booking Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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