HUMAN RESOURCES OFFICE 35008 Pala Temecula Rd. PMB 50, Pala, CA 92059
JOB DESCRIPTION
Title: Booth Attendant
Department: Fox Raceway
Salary: Hourly
Position(s): Full-Time (Friday – Tuesday, Weekends are mandatory)
Supervisor: Operations Supervisor
Benefits:
401K Retirement Plan (Eligibility after one-year service). Company matches half of employee's contribution up-to 7%
Employer Paid Medical, Dental, and Vision Insurance
Vacation Earn up to 13 days per year for FT employees
Sick Leave Earn up to 13 days per year for FT employees
Life Insurance The Company provides up to $25,000.00
POSITION SUMMARY:
The Raceway Booth Attendant position is the first point of contact the customers encounter at the Raceway and is in charge of providing excellent customer service to each of our guests as they are entering the Raceway.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for accepting payment from customers on Square iPad
Responsible for collecting the correct amount of money from customers
Provide receipts to customers
Provide directions in a helpful and positive manner to customers upon request
Responsible for maintaining Raceway Waiver filing system
Responsible for daily log of wristbands sold
Responsible for opening, closing, and balancing cash drawer
Counting and verifying daily intake at the end of each shift
Preparing and responsible for daily cash drops
Performs other related duties as directed by the Operations Supervisor
KNOWLEDGE, SKILLS, CERTIFICATIONS AND ABILITIES:
Be able to establish and maintain an effective working relationship with employees, vendors and contractors
Excellent customer service skills are required
Knowledge of basic math skills a must
Prior cash handling experience preferred
Must provide and have knowledge of basic customer service skills and positive attitude
The ability to handle all customer complaints in a professional manner; notifying Operations Supervisor if necessary
Must provide customers with a courteous and helpful attitude
The ability to have patience with customers
MINIMUM QUALIFICATIONS:
Must be 18 or older.
Must have High School Diploma or G.E.D.
Must pass pre-employment and random drug testing (including marijuana) prior to job offer
Must acknowledge and agree to maintain a drug-free workplace as a condition of employment with the Pala Band of Mission Indians
Must be able to pass a Fingerprint-based background check of potential employees, volunteers, and contractors pursuant to Public Law 101-630 - Indian Child Protection and Family Violence Prevention Act.
Indian preference will apply. The Pala Band of Mission Indians will give hiring preference to fully qualified applicants that are Pala Tribal Members. Pala Band of Mission Indians is an equal opportunity employer.
OTHER REQUIREMENTS:
All employees are expected to follow the Tribal Employee Handbook of the Pala Band of Mission Indians and must adhere to any additional applicable addendums.
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