Boston Office Mailroom and Facilities Manager

Job Description:

The Site Manager will be responsible for the management of on-site staff continuously to ensure uninterrupted workflow and promptly resolve staff performance issues. The Site Manager shall be physically present for a normal 40-hour workweek at the designated office location in the city of Braintree, MA. The Site Manager will assign duties appropriate for the successful completion of the specific contractual tasks to include mail center services, office supply operations and materials management, switchboard and receptionist duties, copy center support, help desk support, building support operations, general administrative and clerical support, human resource file room support, graphics design and photography/videography services.

Essential Duties and Responsibilities:

This individual will provide supervision of on-site staff and overall management and coordination of all services, track attendance to ensure staff report to work in accordance with their schedules, and report at specified intervals to the customer. The Site Manager shall also routinely be performing assigned tasks and be able to assist in any area needed.

Skills and Abilities Required:

• Skill in operating a personal computer (PC) with knowledge of commonly used office computer systems such as Windows 11, Outlook, Word, Excel, and Access.
• Skill and experience in human resource management reflecting supervisory responsibility.
• Skill and experience demonstrating compliance with United States Postal Service mail practices and use of various express mail services.
• Skill and experience in the operation of Mail Center and Copy Center equipment, including high volume computerized Multi-Functional Devices (MFD’s) and scanners.
• Skill and experience in inventory management practices.
• Knowledge and experience of office stock replenishment requirements, processing supply orders and the procurement of stock from vendors.
• Must demonstrate proficiency in Microsoft Windows-based applications, including electronic mail.
• Comprehensive knowledge and experience in operation and management of a reception desk or help desk.
• Skill and experience in the use and operation of high-volume telephone switchboards/attendant consoles.
• Ability to lift and move (with or without accommodation) parcels, furniture, and equipment up to 70 pounds.

Minimum Education and Experience Required:

• Comprehensive knowledge and experience with a minimum of five years’ experience in various phases of facilities management
• Must possess knowledge of contemporary project management tools and have a command of the core principles of effective management, including effective delegation, ownership, responsibility development and tracking. Also have demonstrated ability to plan, integrate, and manage life cycle mailroom operations involving mail processing in high volume automated and manual operations.
• Project Management Professional (PMP) Certification is preferred.

HeiTech
Services is an Equal Opportunity Employer and does not discriminate on the
basis of race, color, religion, national origin, sex, age, disability, or
veteran status.