BOTTEGA VENETA Client Advisor, San Diego

Summary
Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in San Diego.

How you will contribute:

Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI's and close sales
Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
Comply with all company policies and procedures
Maintain an environment where all associates are treated fairly and with dignity and respect
Who you are: 1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment
Ability to consistently achieve and exceed sales goals and KPI's
Builds and maintains a loyal client following
Has a genuine interest in fashion and follows industry trends/news
Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
Possesses strong verbal and written communication
Maintains a polished and well-groomed appearance at all times
Luxury retail sales experience preferred
Ability to be mobile on the sales floor for extended periods of time
Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season
Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis
Salary Range - California: Salary range of $20.00-$22.00/hr (plus overtime and commission eligibility).

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

EOE MDFV

Job Type
Regular

Start Date
2024-02-26

Schedule
Full time

Organization
Bottega Veneta Inc.