BPO Customer Care Associate

Company : Ntt Data

Job Description - BPO Customer Care Associate

Resolves more complex client situations by applying demonstrated knowledge and skills generally acquired through job experience.\n\n\u2022Ensures accurate and timely completion of transactions to meet or exceed client SLAs.\n\n\u2022Works on preparation of SOPs / process transitions.\n\nSkills Required\n\n\u2022Demonstrated computer skills.\n\n\u2022Solid communication skills.\n\n\u2022Solid customer service skills.\n\n\u2022Demonstrated attention to detail, time management and organizational skills.\n

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BPO Customer Care Associate

Job Description - BPO Customer Care Associate

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