BPO Operations Consultant

Job Description:

• Will play a role of a domain expert in Insurance Healthcare (primarily for North America geography). 


• Will work as a conduit between Sales, presales and operations and provide Subject Matter and domain expertise at various level of engagement (RFI, RFP, transition & steady state operations) 


• Will be responsible to give inputs on commercial aspect when responding to various RFPs, hence knowledge on various pricing models prevalent in the Industry is desired. 


• To play the role of Solution architect and designing solutions for new and existing opportunities, particularly in Insurance Healthcare space. 


• Will be responsible for providing inputs on new opportunities, RFPs/RFIs with respect to inputs related to end to end process designing as required in the scope of work. 


• Should be able to understand client’s existing As Is process end to end and to design the future state process once processes are outsourced. 


• Will be responsible to suggest process enhancements, optimizations and value adds in the designed solution which clearly translates benefit to the customer. 


• The person will be required to spend time with customer’s Operations team as and when required to take deep-dive into the process, hence thorough knowledge of all Insurance healthcare functions is mandatory. 


• Should keep himself abreast with various changes from time to time in Insurance Industry.

Thanks & Regards
Syed Layeeq Ahmed
Cloudeeva Inc
(Formerly Bartronics America, Inc.)
104- Windsor Center Drive, Suite-300,
East Windsor, New jersey- 08520
Phone No: 732 593 8464
Email: [email protected]
Web: http://cloudeeva.com