BPO Operations Consultant

Job Description:
Will play a role of a domain expert in Insurance Healthcare (primarily for North America geography).
Will work as a conduit between Sales, presales and operations and provide Subject Matter and domain expertise at various level of engagement (RFI, RFP, transition & steady state operations)
Will be responsible to give inputs on commercial aspect when responding to various RFPs, hence knowledge on various pricing models prevalent in the Industry is desired.
To play the role of Solution architect and designing solutions for new and existing opportunities, particularly in Insurance Healthcare space.
Will be responsible for providing inputs on new opportunities, RFPs/RFIs with respect to inputs related to end to end process designing as required in the scope of work.
Should be able to understand client's existing As Is process end to end and to design the future state process once processes are outsourced.
Will be responsible to suggest process enhancements, optimizations and value adds in the designed solution which clearly translates benefit to the customer.
The person will be required to spend time with customer's Operations team as and when required to take deep-dive into the process, hence thorough knowledge of all Insurance healthcare functions is mandatory.
Should keep himself abreast with various changes from time to time in Insurance Industry.

Thanks & Regards
Syed Layeeq Ahmed
Cloudeeva Inc
(Formerly Bartronics America, Inc.)
104- Windsor Center Drive, Suite-300,
East Windsor, New jersey- 08520
Phone No:

732 593 8464
Email:

[email protected]
Web:

http://cloudeeva.com
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