Branch Administrator

Branch Administrator

Summary

EarthWorks fosters strong relationships and makes business decisions that positively impact our employees, clients, and communities. We are innovative, solutions-oriented, growth-minded, and focused on continuous improvement. Rooted in our commitment to growth—yours and ours.

The Branch Administrator plays a key role in supporting daily branch operations and serves as the first point of contact for employees, clients, and vendors. This role requires strong organization, attention to detail, and the ability to manage a high volume of administrative tasks while supporting Finance, HR, and Operations.

Key Responsibilities

· Serve as the front desk point of contact for calls, visitors, and general inquiries 

· Manage high call volume and route communications appropriately 

· Perform high-volume data entry with accuracy and efficiency 

· Support Finance functions, including invoicing, collections, and reporting 

· Assist with HR processes, including onboarding paperwork and employee records 

· Maintain and update data in systems such as Aspire, Acumatica, or similar 

· Create and manage reports (weekly, monthly, and as needed) 

· Support Account Managers with ticket tracking and service updates 

· Assist with contracts, renewals, and project documentation 

· Maintain organized records and support overall branch operations 

· Assist with additional administrative tasks and projects as needed 

Qualifications

· 2+ years of administrative experience (landscape, construction, or service industry preferred) 

· Bilingual in Spanish and English (required) 

· Experience with CRM or financial systems (Aspire, Acumatica, or similar) 

· Proficient in Microsoft Office (Excel, Word, Outlook) 

· Strong organizational skills and attention to detail 

· Ability to manage multiple priorities in a fast-paced environment 

· Strong communication and customer service skills 

Additional Information

· Prolonged periods of sitting and working on a computer 

· Ability to lift up to 15 lbs occasionally 

· Must be able to work in a fast-paced environment

· Background check and/or drug screening may be required in accordance with company policy and applicable laws

What We Offer

· Paid Time Off

· 401(k) Retirement Plan

· Medical, Dental, and Vision Insurance

· Life Insurance

Additional Information

This job description is not intended to be all-inclusive. Responsibilities may evolve based on business needs.

We are an E-Verify Employer
EarthWorks is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of any protected characteristic under federal, state, or local law.