Branch Coordinator

Company : Hocon Gas Inc

Job Type : Full Time

6 Harris Drive, Torrington

Job Description - Branch Coordinator

Job Type

Full-time

Description

Coordinate the administrative activities within the local branch
Work with Customer Experience and Delivery Dispatch to ensure customers' needs are met
Liaison with Sales Department, ensuring all paperwork is properly documented and submitted and that all questions of the branch personnel are answered
Receive customer payments and transfer funds as instructed
Coordinate branch Accounts Payable activity and ensure all paperwork and documents are submitted in a timely manner
Coordinate service work order scheduling and new equipment and customer install work is properly set up
Leading customer interface for all installation work
Ensure all service work order billing is complete and accurate prior to forwarding off the Billing Department
Oversight and entry for monthly meter readings and administration of customer meter systems

Requirements

Three years Customer Service experience, preferably in the delivered fuels industry
Attention to detail and can keep many items in the air at once
Able to communicate effectively on different levels from drivers to technicians to managers and executive leadership
Data entry and computer skills are a must, including back office systems, tablets, Microsoft Office 365

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Branch Coordinator

Job Description - Branch Coordinator

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