Job Description - Branch Coordinator - Floorcovering Field Technician
Description
This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through independent contractors to service wholesale floorcovering customers. In this role, you will assist in scheduling installations and ensure installation is conducted consistent with expectations.
The individual selected for this role will be expected to work at Store #727618, located at: 720 N Colorado Ct, Wichita, KS, 67212-2148.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
Support the sales efforts at a Sherwin-Williams floorcovering store, servicing wholesale customers.
Assist the Branch Manager in developing and implementing floorcovering installation plans to assist in meeting the store’s budgeted sales and profit goals
Assist Sherwin-Williams sales representatives in field measurements including cut sheets, seam diagrams, and product specifications
Ensure all customer orders are accurately measured and cut
Perform on-site inspections of installations to ensure customer satisfaction
Ensure all installer transactions are handled properly through store computer operating system and records are properly maintained
Determine floorcovering installation training needs and require training as appropriate
Qualifications
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver’s License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Have previous work experience selling floorcovering and/or floorcovering products
Have previous work experience installing floorcovering
Have the Carpet and Vinyl Installation Certification by the Carpet and Rug Institute
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
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